How to reauthenticate SharePoint ?
To reauthenticate please log in to integrations.syncezy.com and then navigate to My Integrations > Click on Details for the app.
Once you are on the integration screen please refer to the steps below. Please ensure that you are not already logged in to any SharePoint account while performing the below steps. It is recommended to perform the below steps in either Incognito mode of the browser or after clearing the cache and cookies of the browser.
1. On the Integration page kindly click on the “Up arrow” button
2. Click on “Disconnect” under SharePoint to re-authorize the account.
3. Click on Yes where it says "Are you sure you want to reset SharePoint Credentials?"
4. Once Disconnected, please connect the SharePoint account (According to the permissions you have)
This will lead you to a SharePoint login page where you will need to enter the credentials of the account you would like to connect.
5. Once Reauthenticated you can see the updated connected account details in SharePoint Username field under the Details tab.
Have a support question?
We offer three support channels:
Chat - Live Chat (24x5 support) from within your integration portal.
Phone - #1 for Support
AUS: +61 2 9136 9448
NZ: +64 9 303 2999
UK: +44 203 670 1109
US: +1 720 500 9302