This document addresses the variety of questions we encounter while helping clients. If you have a question that’s not addressed her please write to us at firstname.lastname@example.org
Here are the main benefits our clients find using this integration:
Every 30 minutes. This is currently a one-way sync from simPRO to Mailchimp.
The integration syncs every 30 minutes as long as the contacts are updated and saved.
Occasionally due to transfer limits the sync can be delayed if hundreds of contact records are changed. We don’t lose any changes as, based on the simPRO changes, the sync will eventually catch up at the following sync.
Once you have made changes to a Job / Quote / Site and hit save, the files will be synced in a 30 minute window. (ie. 9:00 , 9:30, 10:00 …)
At this stage, the integration is a one-way sync only (simPRO to Mailchimp). We are planning on introducing a two-way sync, please reach out if you’d like to join our two-way sync waitlist.
You can view your settings configurations and any billing details by going to the SyncEzy Portal here. In the Portal, navigate to Plan Details to see billing details.
Yes, login to your SyncEzy account at integrations.syncezy.com
Choose the integration you’d like to edit and “Reset Credentials” from the left menu. This will reset your credentials on both sides and you can reconnect the simPRO and Mailchimp to a different account. The sync will start again from scratch and resync all your files from simPRO to Mailchimp.
Yes, we have. We have been building integrations for the last eight years with over 50 integrations built across various systems. All our communication between systems is fully encrypted.