Overview

The Sync Employment Hero Future Leaves feature enables automatic synchronisation of future leave requests from Employment Hero (KeyPay) to Simpro. This feature is currently available for Australian (AU) customers only.

How It Works

• A new toggle is available in Settings.
• The feature is disabled by default.
• Once enabled:
  • Only future leave requests created in Employment Hero will sync to Simpro.
  • Synchronisation runs twice daily:
    • 1:00 PM AEST
    • 11:00 PM AEST

Cancellation Handling

If a leave request is cancelled in Employment Hero, it will be automatically removed from Simpro.

Prerequisites

Before using this feature, ensure:

1. Leave types are correctly paired in SyncEzy
2. Employees are paired in SyncEzy before applying leave

Failure to meet these requirements may result in sync issues.

Supported Leave Types

The following leave types are supported:

• Hour-based leaves
• Day-based leaves
• Week-based leaves

Synchronisation Behavior

Hour-Based Leave

• Synced directly based on hours applied
• Example:
  • 8-hour leave → Creates an 8-hour schedule in Simpro
  • Time: 7:00 AM – 3:00 PM

Day-Based Leave

• 1-day leave
  • Synced as 8 hours
  • Time: 7:00 AM – 3:00 PM
• 0.5-day leave
  • Synced as 4 hours
  • Time: 7:00 AM – 11:00 AM

Week-Based Leave

• 1-week leave
  • Synced as 5 separate 8-hour schedules
  • Each day: 7:00 AM – 3:00 PM
• 0.5-week leave
  • Synced as 2.5 days:
    • First 2 days → 8-hour schedules (7:00 AM – 3:00 PM)
    • Remaining 0.5 day → 4-hour schedule (7:00 AM – 11:00 AM)

Key Notes

• Only future leave entries are considered for syncing
• Sync runs automatically; no manual trigger required
• Accurate pairing of employees and leave types is critical for proper functionality