Sync Employment Hero Leaves to Simpro
Overview
The Sync Employment Hero Future Leaves feature enables automatic synchronisation of future leave requests from Employment Hero (KeyPay) to Simpro.
This feature is currently available for:
- Australian (AU) customers
- New Zealand (NZ) customers
How It Works
- A new toggle is available in Settings.
-
The feature is disabled by default.
Once enabled:
- Only future leave requests created in Employment Hero will sync to Simpro.
- Synchronisation runs automatically twice daily:
- 1:00 PM AEST
-
11:00 PM AEST
Cancellation Handling
If a leave request is cancelled in Employment Hero, it will be automatically removed from Simpro.
Prerequisites
Before using this feature, ensure the following:
- Leave types are correctly paired in SyncEzy
- Employees are paired in SyncEzy before applying leave
Failure to meet these requirements may result in synchronisation issues.
Supported Leave Types
The following leave types are supported:
- Hour-based leaves
- Day-based leaves
- Week-based leaves
Synchronisation Behavior
Hour-Based Leave
- Synced directly based on hours applied from Employment Hero.
- Simpro supports scheduling in 15-minute increments only.
- Supported increments include:
- 15 minutes
- 30 minutes
- 45 minutes
- Any point-value leave duration received from Employment Hero is rounded to the nearest 15-minute increment before syncing to Simpro.
Examples
- 7.6-hour leave → Rounded to 7 hours 30 minutes in Simpro
- 8-hour leave → Creates an 8-hour schedule in Simpro
- Time: 7:00 AM – 3:00 PM
Day-Based Leave
1-Day Leave
- Synced as 8 hours
- Time: 7:00 AM – 3:00 PM
0.5-Day Leave
- Synced as 4 hours
- Time: 7:00 AM – 11:00 AM
Week-Based Leave
1-Week Leave
- Synced as 5 separate 8-hour schedules
- Each day:
- Time: 7:00 AM – 3:00 PM
0.5-Week Leave
- Synced as 2.5 days:
- First 2 days → 8-hour schedules
- Time: 7:00 AM – 3:00 PM
- Remaining 0.5 day → 4-hour schedule
- Time: 7:00 AM – 11:00 AM
Key Notes
- Only future leave entries are considered for syncing
- Sync runs automatically; no manual trigger is required
- Accurate pairing of employees and leave types is critical for proper functionality
-
Point-value leave durations from Employment Hero are automatically rounded to the nearest 15-minute increment supported by Simpro before syncing
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