This integration allows you to efficiently manage your payroll and superannuation details, ensuring smooth transactions and accurate accounting. To ensure a seamless process, it is essential to follow specific guidelines while configuring the account ...
Based on testing and identification in one of our customers accounts, we found an issue that can affect the calculation of pay rates. We recently encountered a situation where an employee's pay rate appeared as zero/$0 in EmploymentHero ...
In this help desk article, we will address an issue employee's adding leave to a finalized pay run and explain the process of resolving it. If you have encountered a situation where leave was added during a period but cannot be modified, or if the ...
We have recently identified an issue with the KeyPay (Employment Hero) API where the below fields are automatically overwritten for employees, even if they are not paired in our platform. We have been advised by Employment Hero that for the moment ...
HiBob to KeyPay integration FAQs This document addresses the variety of questions we encounter while helping clients. If you have a question that’s not addressed here, please write to us at support@syncezy.com About the HiBob to KeyPay integration ...