Manual Payslip Sync Feature – Step-by-Step Guide

Manual Payslip Sync Feature – Step-by-Step Guide

We have introduced a Manual Payslip Sync feature to allow users to sync payslips manually due to previous issues with webhook failures. This guide explains how to use this feature. Please only use this when the pay slips are not syncing automatically after they have been published.

Steps to Manually Sync Payslips :

1. Navigate to the Data Manager Tab

• Go to SyncEzy > My Integrations > HiBob Employment Hero Two-Way Integration.
• Click on the "Data Manager" tab.
• Select the "Payslip" radio button.
  (Refer to the screenshot below)

2. Enter Payrun ID & Verify

• In the "Manual Payrun Sync" section, enter the Payrun ID for which you want to sync payslips.
• Click the "Verify" button.
• The system will check if the Payrun ID exists and display a message confirming its validity.
  (Refer to the screenshot below)

3. Check Payrun Status

• Once verified, the system will show the status of the payrun:

  • Is Payrun Finalized?
  • Is Payslip Published?

• If both are "Yes", proceed with the sync.

• If one or both are "No", a warning message will appear:
  "Do you still want to continue?"

  • If the payslip is not finalized, it will sync as a draft payslip.
  • If the payslip is not published but is published, it will be pushed to HiBob for all employees.
    (Refer to the screenshot below)

4. Confirm and Sync the Payrun

• After reviewing the status, click "Sync Payrun" to proceed.
• In the next few minutes, the payrun and payslip PDFs will sync to HiBob.
  (Refer to the screenshot below)
  
  
  
  
  

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